Privacy Policy

Last Updated: 09 November 2024

1. Introduction

BoxStart Technologies (Pty) Ltd ("BoxStart," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website ("Site").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Subscribe to a newsletter
Fill out a form
Contact us for support

This information may include:

Name
Email address
Phone number
Company name

2.2 Non-Personal Information

We may collect non-personal information automatically as you navigate through the Site. This may include:

IP address
Browser type
Operating system
Access times
Pages viewed
Referring website addresses

3. Use of Information

We use the collected information for various purposes, including:

To provide, operate, and maintain our Site
To improve, personalize, and expand our Site
To understand and analyze how you use our Site
To develop new products, services, features, and functionality
To communicate with you for customer service, updates, and marketing purposes
To send you emails
To prevent fraudulent activity

4. Disclosure of Information

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Hosting services
Data analysis
Email delivery
Customer service

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

Comply with legal obligations
Protect and defend the rights or property of BoxStart
Prevent or investigate possible wrongdoing
Protect the personal safety of users or the public
Protect against legal liability

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

Cookies: Small data files stored on your device.
Web Beacons: Small electronic files that permit BoxStart to count users who have visited certain pages.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Site may not function properly without cookies.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfer

Your information, including personal data, may be transferred to and maintained on computers located outside of your country or governmental jurisdiction where data protection laws may differ.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us to remove it.

9. Your Rights

Under applicable laws, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Object to processing of your personal information
Request data portability

To exercise these rights, please contact us using the information provided below.

10. Third-Party Links

Our Site may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@boxstart.co.za